WarRoom Solutions · Commercial Software

Control Shift

Real-time operating control for the person running the floor.

Commercial ProductTHG-ownedAlso: Manager Control

Control Shift is a separate, independently deployed application for teams that want focused live-shift execution. StoreCentral has its own native Shift Command and manager-control capabilities inside the broader platform; it does not embed or depend on Control Shift. It gives store managers a live view of what changed, what requires action now, what is overdue, and what must be handed off. It is designed to work alongside existing point-of-sale and operating systems.

Control Shift interface — shift control view with checkpoints and KPI panel
Shift Command — the operating position
Control Shift KPI Check and shift checkpoints — numbers recorded with contemporaneous floor context
KPI Check — numbers with context

Authentic product captures from the Manager Control interface. Screens shown use seeded demonstration data; no customer data is displayed.

What it does

Control Shift gives store managers a structured operating layer for live shifts: what needs attention now, what changed, missed demand, actions taken, and what gets handed off. Performance measures stay connected to the floor conditions that produced them.

Shift checkpoints

The product is structured around the operating day, not a retrospective reporting cycle.

Opening Control — establish the operating position
Midshift Reset — reassess as conditions change
KPI Check — connect measures to floor conditions
Closing Handoff — preserve context for continuity

Separate from StoreCentral

StoreCentral is a separate, broader retail operating platform with its own native Shift Command workflow and manager-control capabilities, extending across additional retail operating functions — scheduling, labor planning, learning, audits, and district visibility. The products address overlapping operating problems but are independent applications: neither embeds, includes, or depends on the other.

See StoreCentral

Limited pilot

WarRoom Solutions is opening discussions with retail operators regarding a limited pilot program — deployed in a small number of stores and evaluated under actual operating conditions, not a simulated environment.

Pricing

Simple per-location pricing with no per-user fees.

Launch, pilot, partner, and volume pricing are available for multi-location operators.

  • Unlimited managers and district users. Standard setup included.
  • Current launch, pilot, and volume terms are provided in a written proposal.

Control Shift is not a StoreCentral tier, module, prerequisite, or runtime dependency. Shift Command is the separate native operating-day workflow inside StoreCentral. Written proposals control commercial terms.

Research foundation

Control Shift operationalizes Goodhart's Law — an established principle THG applies to live operating environments — and the reinforcement-loop research behind it: measures stay connected to the floor conditions that produced them.