WarRoom Solutions · Commercial Software

WarRoom StoreCentral

A modular retail operating environment — the connected system behind how stores actually run.

Commercial ProductTHG-owned

The complete retail operating platform. One predictable price. Use what you need.

StoreCentral is the management and execution layer around the point-of-sale system. It coordinates store and district work without replacing the system that records sales, payments, customers, and inventory.

StoreCentral Today view — the operating loop and full module set, from Shift Command to Labor Planning
Today — Shift Command
StoreCentral Performance & Intelligence — KPI actuals, targets, variance and attainment
Performance & Intelligence
StoreCentral Labor Planning — demand forecast, labor plan and coverage comparison
Labor Planning

Authentic captures from the running StoreCentral product (demonstration tenant).

One operating environment

StoreCentral brings the functions store teams and district leadership rely on into a single connected platform, rather than scattering them across disconnected tools.

What it spans

StoreCentral is modular by design — operators adopt the functions they need.

Manager / shift control
Communications & knowledge
Tasks & execution
Learning & certification
Workforce scheduling
Time & attendance
Labor planning & forecasting
Store visits & audits
Performance / KPI visibility
Multi-store & district visibility

The same discipline as the research

StoreCentral is designed around the operating discipline WarRoom publishes: what happens on the floor should stay visible to the people responsible for it. Shift Command — StoreCentral's native operating-day workflow — carries that discipline through opening, midshift, and handoff without embedding or depending on the separate Control Shift application.

Where StoreCentral fits

Point of Sale / Transaction Platform

  • Sales and payments
  • Products and inventory
  • Customers and loyalty
  • Transaction records and reporting

WarRoom StoreCentral

  • Manager and shift execution
  • Tasks, communications, and handoffs
  • Training and certification
  • Scheduling, time and attendance, and labor planning
  • Store visits and audits
  • Performance, district visibility, and accountability

StoreCentral is designed to operate alongside the retailer's existing point-of-sale and transactional systems. Data connections, migration, and bespoke connectors are scoped with the retailer or technology partner; no specific third-party integration is implied.

StoreCentral or Control Shift?

WarRoom StoreCentral

For multi-location organizations needing a broader operating system across store and district execution, communications, tasks, learning, assurance and audits, labor and scheduling context, history, administration, and operational intelligence.

Control Shift

For teams wanting a focused, fast-to-deploy live-shift command system: opening, priorities, quick capture, floor conditions, interventions, missed demand, KPI checkpoints, persistent actions, and closing handoff.

See Control Shift

Shift Command is the native operating-day workflow inside StoreCentral's control system. It is not the standalone Control Shift application, and StoreCentral does not embed, call, or depend on Control Shift.

Commercial Structure

StoreCentral is priced by location and deployment scope, with unlimited standard users and the standard module set included.

Pilot, multi-location, partner, and enterprise pricing available.

  • Onboarding and guided evaluations are scoped to the deployment and confirmed in the written proposal.
  • Data migration, bespoke connectors, exceptional storage, and unusually high AI usage are separately scoped.
  • Secure Stripe billing is available to approved customers after tenant provisioning.

Sales-assisted — no public signup or checkout. Written proposals control commercial terms.

For retail technology partners

StoreCentral can extend an existing POS, payments, reseller, or retail-technology relationship into day-to-day operating execution without displacing the underlying transaction platform. Referral, reseller, and appropriately scoped integration relationships are available.

Discuss a Partner Fit

Research foundation

StoreCentral applies WarRoom research on execution visibility and organizational signal distortion — keeping what changed, what was done, and what still requires action visible between the plan and the reported result.