Pricing & Engagement

Clear entry points. Scope before surprises.

Pricing for THG's commercial software and digital resources — public where self-serve, scoped by written proposal where deployment fit matters — plus honest starting ranges for scoped service engagements. Software subscriptions, digital resources, and scoped services are separate things.

Software subscriptions

Commercial Product

WarRoom StoreCentral

The complete retail operating platform

Per location priced by deployment scope

Pilot, multi-location, partner, and enterprise pricing available

  • Unlimited users — no per-user charge
  • Every standard StoreCentral module included — no ordinary module or add-on gating
  • Onboarding and guided evaluations scoped to the deployment
  • Data migration, bespoke connectors, exceptional storage, and unusually high AI usage are separately scoped
  • Secure Stripe billing is available to approved customers after tenant provisioning

Sales-assisted — no public signup or checkout. Written proposals control commercial terms.

Commercial Product

Control Shift

Standalone, mobile-first live-shift command for store managers

Per location no per-user fees

Launch, pilot, partner, and volume pricing available for multi-location operators

  • Unlimited managers and district users
  • Standard setup included
  • Pilot and volume structures scoped in a written proposal

A separate, independently deployed application — not a StoreCentral tier, module, prerequisite, or runtime dependency.

Live

Sarge — WarRoom AI

AI COO for operating founders

$149 per month

$1,490 for one year, paid upfront

  • Founding Beta is open and limited to the first 10 WarRooms. The first five customers receive guided setup and their first Command Brief. Includes a 14-day money-back guarantee on the first payment.
  • One founder, one business workspace, up to 500 model requests per month
  • Founding price locked for the initial 12-month term

Founding launch offer — availability is limited.

Digital resources

Store Manager Control Kit

Digital operating resource — not SaaS, and not the Control Shift application

Individual license

$49.99

For one person — founding price

Single-store license

$149

For one store/location

Multi-store license

$299

For use across multiple stores/locations — up to five locations

Inquire About the Kit

Scoped services

Service engagements are scoped, not fixed-scope packages. Ranges below are entry points; a written scope governs the actual engagement.

Operational / Retail Performance Diagnostic

Engagements start at $7,500

Details

Operating-system design, digital systems & implementation

Engagements start at $15,000

Details

Ongoing operational-intelligence / advisory support

From $5,000 per month — normally a three-month minimum

Details

Government & applied-research engagements

Scoped by statement of work — typical engagements start at $15,000

Details

For POS, retail-technology, and implementation partners

  • StoreCentral works alongside POS, payroll, HRIS, WFM, and other systems — it is not a POS and does not replace them.
  • A POS or technology company does not pay for an initial product-fit and API-compatibility review.
  • Retail customers license StoreCentral.
  • Any connector or implementation work is scoped only after both parties agree there is a fit.
  • Referral, reseller, integration, and co-selling structures are available; commercial terms are documented privately after fit review.
Discuss Partner Pricing
  • A location is one physical retail store operating under the platform.
  • Taxes and travel are additional where applicable.
  • Written proposals control if they differ from web pricing.
  • Final service fees depend on scope, access, travel, data, procurement, and implementation needs.